Exactly what gets built, and what it's for
No retainer required, no jargon. Four pieces, set up inside accounts you own, tested on a real phone before you ever see it.
Missed-call text-back
The single highest-value fix for anyone who works with their hands.
You get a business number that rings your phone like normal. When a call goes unanswered, the caller gets a text within seconds asking what they need, so they stop dialing the next company on the list.
Business number set up · auto-reply written for your business · after-hours message · forwarding to your personal phone · tested from an outside line
Automatic review requests
Reviews are the thing customers actually compare before they call.
After a job is marked done, the customer gets a short text with a link that opens your Google review page in one tap. Happy customers finally leave the review they meant to.
Your direct review link · request text and email written for you · one polite follow-up · a saved reply you can send to a bad review
Google Business Profile
Where most local customers find you, whether or not you have a website.
Most profiles are half-filled: wrong hours, no service area, two blurry photos. We go through every field so you show up for the searches that matter near you and look like the obvious choice when you do.
Categories and services · hours and service area · description · 10+ photos uploaded · messaging turned on · your first Google post
A website built to get called
Included with the Never Miss a Customer package.
Three to five pages that load fast on a phone, with your number tappable on every screen and a quote form that sends the lead to your text messages and email the moment it's submitted.
Home, Services, About, Reviews, Contact · quote form with instant alerts · your photos and service area · domain connected · submitted to Google
The week, day by day
Kickoff call
Thirty minutes on your services, prices, hours and photos. We take it from there.
Calls and reviews
Number, text-back and review requests go live and get tested from a real phone.
Website and listing
Pages built, profile filled out, domain connected. You review a draft before it's live.
Handoff
A 20-minute walkthrough, your logins, and 30 days of support in writing.
Who this is for
Owner-run local businesses across the DMV with one to fifteen people — the ones who are good at the work and too busy to babysit software.
Want to see your own gaps?
Fifteen minutes, no charge. We'll call your business together and look.
Book the free audit